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Pick Up Policy

Cake Pickup Policy

Please read carefully before you pick up your cake!  

Generally, your cake will be packaged in a sealed box to protect your cake from dust, rain or foreign objects (with the exception of extremely large or gravity defying cakes that may not fit packaging)

  • The best way to transport your cake is in the back of a van, station wagon or SUV. If none of these options are available, it is possible to transport smaller sized cakes in the floorboard of a car, however this is a last resort due to the potential for damage.

  • Under no Circumstances should a cake be transported on a vehicle seat. (It is also highly discouraged to transport your cake on someone’s knee/lap)

  • Please prepare the back of the vehicle in advance of picking up the cake by clearing out any loose objects and vacuuming/shaking out any debris.

  • On warm days, it is imperative that your vehicle have a working cooling unit (air conditioning). Please run it before your pickup until your car’s interior is cool

  • Allowing pets to be in the car during a cake transport is strongly discouraged.

  • Driver must take extreme caution, keeping the vehicle level at all times, especially when turning corners, and must avoid any sudden acceleration, cornering or aggressive braking.

  • Please adhere to the agreed-upon pick up time.

  • Upon arrival at the event venue, be sure to set up the cake in a cool display area away from sunlight (and away from anywhere sunlight might move to) without delay

Cake Pickup Disclaimer

When opting to pick up your cake instead of having it delivered you understand that transporting this type of cake requires all of the above pre-arrangements, and you agree to prepare your vehicle in advance accordingly.

You acknowledge that once you have picked up your cake, Kira's Kucake Kafe ­­ cannot be held liable for any damage or failure that may occur once the cake leaves our store or during transport, handling, set up or display. Once you have the cake, it is your responsibility to transport it directly to the event venue and not leave it unattended in your vehicle or anywhere outside.